
Shipping & Delivery Policy
Welcome to PoojaArticles.com! We are committed to delivering your sacred items with care, efficiency, and transparency. Please review our shipping and delivery information below.
📦 Shipping Options
We offer the following shipping methods:
Standard Shipping (8-12 business days) – ₹80 flat rate for PAN INDIA or FREE SHIPPING on orders above ₹499.
Express Shipping (3–5 business days) – contact 9790030095 in watsapp or call.
Same-Day Delivery – Madurai, Tamil Nadu
🚚 Delivery Coverage
We ship across all major cities and towns in India. For remote locations, delivery may take an additional 2–3 business days.
🌍 International shipping is currently not available. Stay tuned!
🕒 Order Processing Time
Orders placed before 7 PM IST are processed the same day (Mon–Sat)
Orders placed after 7 PM or on Sundays/holidays are processed the next business day
🎁 Packaging
All items are carefully packed to prevent damage, especially delicate pooja items like:
Brass or copper utensils
Incense holders
Framed idols or photos
Eco-friendly packaging is used wherever possible.
📦 Order Tracking
Once your order is shipped, you will receive a tracking link via:
Email
SMS (if mobile number provided)
You can also track your order on our Order Tracking page using your Order ID.
❗ Delays or Issues
While we strive for timely deliveries, delays can occur due to:
Weather disruptions
Carrier delays
High seasonal demand
If your package is delayed or you have any concerns, please contact our support at:
📧 support@chandranmetals.com
📞 +91-9790030095
(Mon–Sat, 10 AM – 6 PM IST)
🔁 Returns & Damaged Items
If you receive a damaged item, please notify us within 48 hours with photos. For more info, see our Return & Refund Policy.